When you're an Aetna member, you’ll also get access to online tools and member services to make it easy for you to get answers to your health care questions.

Your secure Aetna member website

Log in to or register for the Aetna member website to gain access to these great features:

  • Find care & pricing
  • Access personal health records
  • Check claim status
  • Talk with a registered nurse 24/7
  • Find and print ID cards and forms
  • Disease management

Manage your benefits right from your phone

Discover a smarter, simpler way to take charge of your health plan and benefits. Watch this video, to see how the Aetna Health app puts you in the driver’s seat and helps you make sense of your benefits.

With the Aetna Health app, you can:

  • Pull up your ID card whenever you need it
  • See benefits and coverage details specific to your plan
  • Track spending and progress toward meeting your deductible
  • View, filter and pay claims for your whole family
  • Find in-network providers near you and search by location or specialty
  • Compare cost estimates for doctor visits and procedures
  • Receive personalized recommendations to help improve your health

How do I get started?

To use the app, you need to be registered on your Aetna member website.

Download the app

Download the Aetna Health app to your mobile device or text AETNA to 90156 for a link (data and messaging rates may apply).

Health concerns can happen when you least expect them. And it's not always easy to get to a doctor. Whether you're traveling, home with a sick child or don't have the time to make an appointment, you'll have a new resource for care. Once you become an Aetna member, you and your eligible dependents have 24/7/365 access to U.S. board-certified doctors, including pediatricians, by phone or video.
Simply call or log in/set up an account on the Teladoc website to request a consultation. You'll get connected to a physician licensed in your state.*

Teladoc website


Teladoc doctors can:

  • Diagnose your condition
  • Recommend treatment
  • Prescribe medication

Teladoc doctors can treat non-emergency conditions like:

  • Cold and flu symptoms
  • Respiratory infections
  • Allergies
  • Sinus problems
  • Bronchitis
  • Skin conditions
  • Ear infections and more

Plus, you can avoid the hassle of a waiting room because you can use Teladoc from the convenience of home or work.
And, your Teladoc visit costs less than a trip to the ER or urgent care center. And it will never cost more than a doctor’s office visit.

 

*Teladoc consults are available only in the United States. Teladoc is available in all states, except Arkansas. Video consults are not available in Texas. Telephonic consults are not available in Idaho. Georgia has state regulations that limit the duration of a new prescription to three days. However, an existing medication refill can be granted for 30 days.

Aetna discount program

You get special discounts on gym memberships, weight-loss programs, vision services, hearing aids and more with any health plan. These built-in discounts aren’t insurance. And there are no claims, referrals or limits on use. Just instant savings on your favorite healthy-living products and services including:

  • Weight management: Save on some of today’s most popular weight-loss programs and meal plans from CalorieKing®, Jenny Craig® and Nutrisystem®. Enjoy one-on-one help, personalized menus, online tools, chat rooms and more.
  • At-home products: Save on blood pressure monitors, pedometers and activity trackers, electrotherapy TENS units (a device for pain-relief) and many other Omron® products.
  • Books: Save on books, DVDs and more through the American Cancer Society Bookstore and the Mayo Clinic Bookstore. You can also get discounts on yoga DVDs and books from Pranamaya®.
  • Fitness: Look and feel better for less. Save on gym memberships* and name-brand home fitness and nutrition products that support a healthy lifestyle. Services are provided by GlobalFit®.
  • Hearing: Pay less for hearing aids, hearing aid batteries mailed to your home, exams and more. Choose from leading manufacturers. You also get free follow-up service for one year. Because discounts aren’t insurance, you don’t have to worry about claims or referrals. And there are no limits on how often you can use them.

Learn more about the Aetna discount program and additional member savings through the LifeMart Member Discount Program.

Discount offers provide access to discounted services and are not part of an insured plan or policy. Discount offers are rate-access offers and may be in addition to any plan benefits. Check any insurance benefits you have before using these discount offers, as those benefits may result in lower costs to you than using these discounts. Discount offers are not guaranteed and may be discontinued at any time. Aetna makes no payment to the discount vendor. You are responsible for the full cost of the discounted services.

January: Achieving a healthy weight

February: Heart health

March: Sleep better

April: Bones and joints

May: Mental health and wellness

June: Protect your skin from the sun

A new mental health program for young adults that includes free peer support sessions starting this week

A growing number of Americans continue to experience heightened stress and worsening mental health issues. The problem is especially hard on young adults – a vulnerable and often overlooked population – and it may worsen as the weather turns colder, further isolating everyone indoors.

As you may have read last week, we launched Here 4 U, a Behavioral Health/Resources For Living program that builds on the success and momentum of our Time For Care work to provide much-needed mental health resources to young adults.

 

Here 4 U encourages young adults – those aged 18-24 – to seek the mental health they need to understand and cope with depression, stress, anxiety, isolation, and suicidal ideation. The goals?             

• Help educate young adults about mental health issues and the importance of seeking care from professionals

• Confront the stigma of mental health that may prevent young adults from reaching out and seeking care

• Provide information, tools and peer resources to colleagues, members, customers, colleges and universities and mental health care providers

 

Also, Resources for Living (RFL) offers a variety of well-being services and support options for everyone, even for those not on an Aetna insurance plan. Young adults can call RFL at 1.833.327.AETNA (1.833.327.2386) for in-the-moment phone support.

If a young adult in your life is struggling, please don’t wait. Encourage them to seek professional help and go to http://aetna.com/TimeforCare to sign up for this free program.