When you're an Aetna member, you’ll also get access to online tools and member services to make it easy for you to get answers to your health care questions.

Your secure Aetna member website

Log in to or register for the Aetna member website to gain access to these great features:

  • Find care & pricing
  • Access personal health records
  • Check claim status
  • Talk with a registered nurse 24/7
  • Find and print ID cards and forms
  • Disease management

Manage your benefits right from your phone

Discover a smarter, simpler way to take charge of your health plan and benefits. Watch this video, to see how the Aetna Health app puts you in the driver’s seat and helps you make sense of your benefits.

With the Aetna Health app, you can:

  • Pull up your ID card whenever you need it
  • See benefits and coverage details specific to your plan
  • Track spending and progress toward meeting your deductible
  • View, filter and pay claims for your whole family
  • Find in-network providers near you and search by location or specialty
  • Compare cost estimates for doctor visits and procedures
  • Receive personalized recommendations to help improve your health

How do I get started?

To use the app, you need to be registered on your Aetna member website.

Download the app

Download the Aetna Health app to your mobile device or text AETNA to 90156 for a link (data and messaging rates may apply).

A convenient way to access quality care

From everyday illnesses and chronic conditions to mental health support, we’ve got your back. Once you tell us what you need, we’ll connect you with trusted, in-network providers so you can schedule a virtual visit.

It’s your care, your way

You can access 24/7 care (available to adults and children over 18 months) in minutes through the CVS® virtual clinic. Mental health appointments are available within two weeks. You can get some services for $0 cost* depending on your health plan and deductible.

Get care for things like:

  • Common illnesses - cough, cold, flu, urinary tract infection (UTI), minor injuries and rashes
  • Chronic conditions - diabetes, high blood pressure, high cholesterol
  • Mental health services** - depression, anxiety, life changes (i.e. divorce, loss of loved one), psychiatric evaluation and addiction support
  • Medication services - prescription refills, birth control and medication management

Check your plan details to see what’s covered.

All visits are with U.S.-based providers licensed in your state. You can visit CVS.com/virtual-care to learn more.

What’s next?

Go to CVS.com/virtual-care to learn more about virtual services or register to set up your account for future care needs.  

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CVS Virtual Care services are only available in the USA. Limitations may apply based on services and location.
*FOR $0 SERVICE COSTS: Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive services at no cost-share.
** FOR MENTAL HEALTH SERVICES RESTRICTIONS: Adolescent mental health services are limited to counseling only. Mental health medication management and psychiatry services remain available only for adults 18+. 

Aetna discount program

You get special discounts on gym memberships, weight-loss programs, vision services, hearing aids and more with any health plan. These built-in discounts aren’t insurance. And there are no claims, referrals or limits on use. Just instant savings on your favorite healthy-living products and services including:

  • Weight management: Save on some of today’s most popular weight-loss programs and meal plans from CalorieKing®, Jenny Craig® and Nutrisystem®. Enjoy one-on-one help, personalized menus, online tools, chat rooms and more.
  • At-home products: Save on blood pressure monitors, pedometers and activity trackers, electrotherapy TENS units (a device for pain-relief) and many other Omron® products.
  • Books: Save on books, DVDs and more through the American Cancer Society Bookstore and the Mayo Clinic Bookstore. You can also get discounts on yoga DVDs and books from Pranamaya®.
  • Fitness: Look and feel better for less. Save on gym memberships* and name-brand home fitness and nutrition products that support a healthy lifestyle. Services are provided by GlobalFit®.
  • Hearing: Pay less for hearing aids, hearing aid batteries mailed to your home, exams and more. Choose from leading manufacturers. You also get free follow-up service for one year. Because discounts aren’t insurance, you don’t have to worry about claims or referrals. And there are no limits on how often you can use them.

Learn more about the Aetna discount program and additional member savings through the LifeMart Member Discount Program.

Discount offers provide access to discounted services and are not part of an insured plan or policy. Discount offers are rate-access offers and may be in addition to any plan benefits. Check any insurance benefits you have before using these discount offers, as those benefits may result in lower costs to you than using these discounts. Discount offers are not guaranteed and may be discontinued at any time. Aetna makes no payment to the discount vendor. You are responsible for the full cost of the discounted services.

January: Healthy Weight

February: Heart Health

March: Colon Cancer Screenings

April: Stress Less

May: Exercise for a Healthy Heart

June: Men's Health

July: Sun Safety

August: Preventive Health

September: Suicide Awareness

October: Breast Cancer

November: Tobacco Cessation 

December: Mindfulness / Healthy Habits

A mental health program for young adults that includes free peer support sessions

A growing number of Americans continue to experience heightened stress and worsening mental health issues. The problem is especially hard on young adults – a vulnerable and often overlooked population.

Here 4 U, a Behavioral Health/Resources For Living program that builds on the success and momentum of our Time For Care work to provide much-needed mental health resources to young adults.

 

Here 4 U encourages young adults – those aged 18-24 – to seek the mental health they need to understand and cope with depression, stress, anxiety, isolation, and suicidal ideation. The goals?             

• Help educate young adults about mental health issues and the importance of seeking care from professionals

• Confront the stigma of mental health that may prevent young adults from reaching out and seeking care

• Provide information, tools and peer resources to colleagues, members, customers, colleges and universities and mental health care providers

 

Also, Resources for Living (RFL) offers a variety of well-being services and support options for everyone, even for those not on an Aetna insurance plan. Young adults can call RFL at 1.833.327.AETNA (1.833.327.2386) for in-the-moment phone support.

If a young adult in your life is struggling, please don’t wait. Encourage them to seek professional help and go to http://aetna.com/TimeforCare to sign up for this free program.