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Important reminders about your COVID-19 medical benefits

As you may know, legislation ending the COVID-19 national emergency went into effect several months ago. We want to be sure you understand how your Aetna^® medical plan now covers health care services related to COVID-19.

Things to know

Below is a summary of COVID-19-related coverage that has been in effect since May 12, 2023, when the national emergency officially ended.

COVID-19 vaccines — You’ll pay $0 for the vaccine, including updated versions of the vaccine, when you receive them at an in-network pharmacy or in-network doctor’s office. Just show your Aetna^® ID card. You can also get your annual flu shot during the same visit.
COVID-19 lab tests and provider visits — Lab work and visits to your doctor or another provider related to COVID-19 will be subject to your medical plan’s normal deductible, copays or coinsurance.
COVID-19 home test kits — These kits are no longer covered under your Aetna health plan. However, no-cost at-home COVID-19 tests are available from the federal government. To learn more, visit the COVID-19 Resource Center.

We’re here to help
If you have questions about your COVID-19 coverage, or any benefits available to you through your medical plan, call Aetna Member Services at 1-855-339-9731 (TTY: 711), Monday–Friday, 7 AM–5 PM CT.

See your Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

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Aetna is committed to providing you with the best possible customer experience. We value you and are looking forward to helping you improve your health and well-being, one healthy day at a time.

For more information about these health plan options, please visit the Health Plans page.